What is the check-in and check-out policy at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Check-in is at 15:00 and check-out is by 12:00.
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Royal Hideaway Playacar All-Inclusive Adults Only Resort, Playa del Carmen
315US$
Book here and pay
10% less
than on Booking.com!
Key details
About the Hotel
Lote Hotelero 6, Fracc Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Next to Xcaret Park
Perfect
8.4
8.4
4.5
4.3
Loved by guests
"The beachfront was incredible!!"
"The beach itself is like something I haven't seen in MX in 25 years."
"The rooms are spacious and airy."
Royal Hideaway Playacar All-Inclusive Adults Only Resort offers a luxury beachfront experience with exclusive amenities, rated 8.5/10 on Booking.com. This 5-star Playa del Carmen hotel features personalized concierge service and an array of
Rooms & Amenities
The Royal Hideaway Playacar features 201 spacious rooms with décor that includes mahogany furniture and modern amenities. Each room offers a terrace or balcony, a
Dining Options
Dining options include
Leisure & Activities
Leisure facilities include
Services & Transportation
Additional services include
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double or Twin Room
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Royal View
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Double or Twin Room
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Luxury Relax Pool
2 persons
50 m²
1 King-size bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Adults only
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business centre
- Meeting/ Banquet facilities
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Jacuzzi
- Beauty treatment
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At the Royal Hideaway Playacar, dining is an exquisite journey through diverse culinary landscapes, with six unique restaurants showcasing international flavors and authentic regional dishes. Each venue offers a captivating ambiance, inviting guests to indulge in the art of fine dining, all within the serene beauty of Playa del Carmen.
Ventanas
International
Ambiance
Elegant setting designed for an intimate dining experience.
Key Offerings
Signature chef's table experience featuring a 9-course tasting menu with curated wine pairings, showcasing unique ingredients.
Reservation
Recommended
Open for dinner from 6:00 PM to 10:00 PM daily.
Palazzo
Italian
Ambiance
Charming and sophisticated atmosphere perfect for romantic dinners.
Key Offerings
Homemade pasta and traditional Italian dishes, focusing on fresh ingredients and authentic flavors.
Reservation
Recommended
Open for dinner from 6:00 PM to 10:00 PM daily.
Spices
Caribbean, Mexican
Ambiance
Casual open-air dining with vibrant decor reflecting local culture.
Key Offerings
A delightful selection of breakfast, lunch, and dinner, featuring local spices and traditional recipes.
Reservation
Not needed
Open for breakfast and lunch from 8:00 AM to 2:30 PM, and dinner from 6:00 PM to 10:00 PM daily.
The Grill
Grilled specialties
Ambiance
Relaxed outdoor setting ideal for unwinding after a day of adventure.
Key Offerings
A selection of expertly grilled meats and seafood, served in a laid-back atmosphere.
Reservation
Not needed
Open for dinner from 6:00 PM to 10:00 PM daily.
Azia
Middle Eastern
Ambiance
Sophisticated and inviting decor, perfect for evening dining.
Key Offerings
Authentic Middle Eastern dishes crafted with unique spices and flavorful ingredients.
Reservation
Recommended
Open for dinner from 6:00 PM to 10:00 PM daily.
The Deck
Casual dining
Ambiance
Sunny, relaxed environment overlooking the pool area.
Key Offerings
Breakfast and light lunch offerings, perfect for a laid-back dining experience.
Reservation
Not needed
Open for breakfast from 7:00 AM to 11:00 AM, and lunch from 12:00 PM to 5:00 PM daily.
Location
Lote Hotelero 6, Fracc Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Lote Hotelero 6, Fracc Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
4.5
km
Landmark
Quinta Avenida
2.6
km
Landmark
Los Fundadores Park
2.1
km
Landmark
Disabled-friendly beach
2.1
km
Landmark
Zona Arqueologica Playa del Carmen
1.5
km
Landmark
Cenote Calavera
3.1
km
Mall
Playacar Center Shopping Mall
820 m
Park
Xel-Ha Park
930 m
Landmark
Fun Fitness Globetrotters
930 m
Landmark
Hard Rock Campo de Golf
820 m
Landmark
Playa del Carmen Archeological Site
870 m
Golf Course
Campo de Golf Playacar
820 m
Landmark
Mahi Golf Course
830 m
Landmark
Maya ruins
880 m
Landmark
Bel Air Animal Park
3.0
km
Landmark
Cenote Carwash
3.0
km
Landmark
La Sirena's Fine Mexican Handcrafts
2.1
km
Mall
Starbucks
1.2
km
Landmark
Alltournative
1.3
km
Mall
City Club
1.3
km
Landmark
Galeria de Arte 5ta Avenida
2.2
km
Landmark
Corazon de Mexico
2.3
km
Landmark
Sun Jaguar
2.3
km
Landmark
Ruinas Mayas
1.5
km
Landmark
Xaman Ha Ruins
1.6
km
Store
Centro Maya
3.6
km
Landmark
Xaman Ha Aviary
2.4
km
Beach
Playacar Beach
3.0
km
Landmark
Playacar Golf Club
3.4
km
Nearby
Piste Cyclable sur Paseo Xaman-Ha
540 m
Restaurants
Les Crepes de Paris
3.2
km
Avenida Paseo Xaman-Ha 25 Playacar Center
Buenerrimo
2.7
km
Ave. Paseo Tulum Local 17
Steakhouse
850 m
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Explore Playa del Carmen
Activities Near Royal Hideaway Playacar
Zona Arqueologica Playa del Carmen
20 minutes walking
Ancient Mayan ruins offering insight into the region's rich history. Features well-preserved structures.
Los Fundadores Park
25 minutes walking
A beautiful seaside park featuring a famous portal. Perfect for relaxation and cultural events.
Quinta Avenida
30 minutes walking
Vibrant main street filled with shops, dining options, and nightlife, showcasing local culture and art.
Playacar Center Shopping Mall
10 minutes walking
A convenient shopping venue with various stores and eateries, providing a relaxed shopping experience.
Cenote Calavera
40 minutes driving
A thrilling cenote experience perfect for swimming and diving, showcasing unique limestone formations.
Steakhouse
11 minutes walking
An upscale steakhouse known for its prime cuts and elegant ambiance, perfect for a romantic dinner.
Buenerrimo
35 minutes walking
A casual eatery serving delicious tacos and local specialties, with a vibrant atmosphere and friendly service.
Les Crepes de Paris
40 minutes walking
Charming café renowned for sweet and savory crepes, ideal for breakfast or a light lunch in a cozy setting.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Randall
United States,
February
2025
6.0/10
My recent stay at Royal Hideaway was a mix of highs and lows. The staff was incredibly friendly, and I appreciated their attentive service, especially during meals. However, I was disappointed by the food quality and cleanliness in some areas of the resort. While the beach view was stunning, it seemed that attention to detail in maintenance needs improvement.
Rooms
8.0
The rooms were spacious and well-maintained, featuring a hot tub that added a nice touch to the stay. However, the lack of beach towels when needed was a bit frustrating.
Service
7.0
The service was very friendly and helpful, but there were a few hiccups with forgetting to leave clean towels and other essentials. Still, the staff was empathetic and tried to make my stay enjoyable.
Location
9.0
The beachfront location was beautiful and quite secure, being part of a nice community. It's also conveniently close to downtown Playa Del Carmen.
Dining
6.0
Dining options were available but fell short of my expectations, particularly the Mexican cuisine. The Grill was the best option I tried, but the variety could definitely be improved.
Facilities
7.0
The facilities were adequate, and the spa offered fantastic massages. Yet, some areas like the quiet pools and beach could use better upkeep.
Mike
United States,
January
2025
5.2/10
I just returned from an very nice stay at the Royal Hideaway Playacar. The service was really good, and I was blown away by the beautiful hotel and stunning beach. While the resort is on the smaller side, it adds to the intimate and relaxing vibe, even though I found some of the furnishings slightly dated. Overall, I had an amazing time and can't wait to return.
Rooms
8.0
The rooms were comfortable and spacious, with twice daily maid service. I had a great view of the tropical garden, but I could have used a little more hanging space in the wardrobe.
Service
9.0
The staff were incredibly friendly and accommodating. Our concierge was especially helpful, ensuring we had everything we needed throughout our stay.
Location
9.0
The resort's grounds were beautifully maintained, with lush greenery and hidden pools to relax by. The beach was pristine, and there was always plenty of seating available.
Dining
9.0
Dining experiences were fantastic, with five unique restaurants to choose from. I highly recommend making reservations as soon as you arrive; the food was consistently excellent!
Facilities
8.0
The facilities were great, including multiple pools and a well-stocked mini bar in the room. I just wish there was a hot tub for a late-night soak.
Michael
United States,
December
2024
5.0/10
My stay at Royal Hideaway Playacar was overall wonderful with perfect service and beautiful surroundings, although I found the food to be just average. The location near downtown Playa del Carmen was perfect for exploring, but I did face some issues with my room's amenities. Despite these hiccups, the relaxing atmosphere and friendly staff made this a nice vacation. 😊🌴
Rooms
8.0
My Luxury Double Room was spacious and clean, but I did notice it had a faint smell like wet wood. The balcony was a nice touch for smokers, but it was disappointing to find that my ocean view was obstructed.
Service
8.0
The staff was incredibly helpful and always cheerful, which really enhanced my experience. However, I did wait too long during check-in and had issues with luggage assistance on my departure.
Location
9.0
The resort's prime location allowed easy access to the stunning beach and nearby shops. I loved being close to Playa Del Carmen's vibrant 5th Avenue, making it very convenient for exploring the area.
Dining
7.0
Dining options were plentiful with a mix of buffet and a la carte styles. While some meals were beautifully presented, I found the food to be only average in taste, which was a letdown considering the presentation.
Facilities
8.0
Facilities included multiple pools and 24/7 room service, which was a definite plus. However, I wish the beach conditions were better for swimming, as it was often unswimmable due to waves.
Joe
United States,
December
2024
6.0/10
My stay at the Royal Hideaway Playacar was highlighted by stunning beaches and attentive service, though I experienced some issues with dinner reservations that marred my dining experiences. The beautifully manicured gardens and well-designed rooms added to the overall ambiance of relaxation. However, the rigidity of the dinner reservation system was frustrating, especially on nights when I found restaurants mostly empty. All in all, it was a lovely getaway with a few hiccups.
Rooms
9.0
The luxurious setup of my room included a walk-in closet, a whirlpool tub, and a separate shower. It was spacious and well-maintained, providing a very comfortable stay.
Service
7.0
The staff were generally attentive and keen to ensure guests had a pleasant experience, though there were moments when the checking-in staff were less accommodating.
Location
8.0
Set in a safe and picturesque area of Playacar, the resort provided beautiful beach access and well-kept gardens that were perfect for a stroll.
Dining
6.0
While the variety of cuisine across the resort's restaurants was good, I faced challenges with making reserved dining spots, sometimes finding fully booked venues even when there were open tables.
Facilities
8.0
The amenities were well thought out, with clean pools and access to various activities like aqua gym sessions, making it easy to unwind and enjoy my time.
James
United States,
October
2024
5.0/10
My stay at the Royal Hideaway Playacar was a tranquil retreat marred slightly by some service issues at check-in. The resort has beautiful grounds, an adults-only atmosphere, and excellent dining options. The staff truly stand out with their really good service, particularly at the pool. While I enjoyed the cleanliness and comfort of the rooms, the check-in process could be improved for a more welcoming start to the vacation.
Rooms
8.0
The rooms were beautifully comfortable and clean, perfect for relaxation. I appreciated the space and layout, which fostered a quiet atmosphere.
Service
7.0
The staff was generally amazing and attentive, particularly the pool servers who made sure we were well taken care of. However, I encountered a few hiccups during check-in that left a rough first impression.
Location
9.0
The resort is in a lovely area that feels safe and provides easy access to local shopping. The beach was pristine and beautifully maintained.
Dining
9.0
Dining at the resort exceeded my expectations, with excellent options at Spices and Azia, but it was crucial to make reservations early.
Facilities
7.0
The facilities were well-kept and had everything needed for a relaxing vacation, including a variety of pools and dining options, but the limited loungers made finding a spot sometimes challenging.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Royal Hideaway Playacar All-Inclusive Adults Only Resort guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2006
Number of rooms:
45
Former name
Royal Hideaway Playacar & Occidental Resorts
FAQs
About Royal Hideaway Playacar All-Inclusive Adults Only Resort
How far is Royal Hideaway Playacar All-Inclusive Adults Only Resort from Aeropuerto de Playa del Carmen?
The hotel is 5 km from Aeropuerto de Playa del Carmen, approximately a 10-minute drive.
What recreational activities are available at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Guests can enjoy activities such as cycling, fishing, snorkeling, diving, and tennis.
What dining options are available at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
The resort features six international restaurants offering gourmet à la carte dining, including a unique Chef's Table experience.
Is there an on-site spa at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
The hotel boasts a fully equipped wellness center that offers a range of massages and beauty treatments.
What amenities are provided in the rooms at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Rooms include free Wi-Fi, air conditioning, a flat-screen TV, a coffee maker, and a marble bathroom with L'Occitane(R) toiletries.
Is parking available at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Public parking is available on-site for free, and reservation is not needed.
How many pools are there at Royal Hideaway Playacar All-Inclusive Adults Only Resort?
The resort features six large swimming pools, including three relaxation pools and one infinity pool.
Are there any nearby restaurants to Royal Hideaway Playacar All-Inclusive Adults Only Resort?
Les Crepes de Paris is located 3 km away and La Vaqueria is 2 km from the hotel.
What beach features does Royal Hideaway Playacar All-Inclusive Adults Only Resort provide?
The hotel offers private beach access with sun loungers and umbrellas for guests.
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